Return Policy
At Aromeau, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
30-Day Returns
You have 30 days from the date of delivery to request a return. Items must be unused, in their original packaging, and in the same condition you received them.
How to Start a Return
- Contact us through our Contact page with your order number and reason for return.
- We will send you return instructions within 1-2 business days.
- Ship the item back using a trackable shipping method.
- Once we receive and inspect the item, we will process your refund within 5-7 business days.
Refunds
Approved refunds will be credited to your original payment method. Shipping costs are non-refundable unless the return is due to our error.
Exchanges
We are happy to exchange unopened items for a different fragrance. Contact us and we will guide you through the process.
Non-Returnable Items
- Opened or used fragrances
- Items marked as final sale
- Gift cards
Questions? We are always happy to help. Visit our Contact page to reach our team.