Shipping policy
Shipping Policy
Thank you for shopping at Fullbay! Please read our shipping policy carefully before placing your order.
Processing Time Orders are processed within 3–7 business days. During peak seasons or high-demand periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.
Domestic Shipping (United States)
- Standard Shipping – Estimated delivery in 7–14 business days.
- Express Shipping – Estimated delivery in 3–5 business days.
Shipping rates are calculated at checkout.
International Shipping We ship worldwide via DHL Express, FedEx, and DHL eCommerce. Estimated delivery times for international orders are typically 14–30 business days depending on your location and local customs processing.
Multiple Shipments Some orders may be shipped in separate packages from different suppliers. You may receive multiple tracking numbers — this is completely normal and all items will arrive.
Customs, Duties & Taxes International customers are responsible for any customs duties, import taxes, or fees charged by their country. These charges are not included in the order total and are collected by your local customs authority.
Tracking Your Order Once your order ships, you'll receive a tracking number via email. Please allow 3–5 business days for tracking information to become active.
Delays While we do our best to meet estimated delivery times, delays may occasionally occur due to high order volume, customs processing, or carrier issues beyond our control. We appreciate your patience.
Lost or Damaged Orders If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date and we'll make it right.
Contact Us For shipping questions, visit our Contact page or email us at [fullbayshop@gmail.com].